Simple banking from your phone
Safely and securely manage your finances 24/7 by calling the Phone Banking line at (855) 500-2964, and following the prompts within the menu. Enroll in branch or by phone today!
What you get with Phone Banking:
- Transfer funds from savings to savings or checking accounts
- Transfer funds to make a loan payment
- Transfer funds from account to another member account*
- See if checks have cleared in your checking account
- See if a loan payment has been made or received
- Review your loan balance
- Review your checking or savings balance
- Withdrawal funds by check (to address listed on account)
*Must opt-in to use this transfer feature. To opt-in please fill out the Basic eService Form. The form can be mailed, dropped off to a Wanigas Branch or you can log into your account via MemberConnect Online Banking to complete and submit the form (located under the 'Services' tab) electronically. Once opted-in you will need to know the member's 6 digit account number.
Phone Banking Menu
Account Balance - Press 1
Account Balances Menu:
Press 1 or say "Checking"
Press 2 or say "Savings"
Press 3 or say "Loan Accounts"
Press 4 or say "Credit Card"
Press 2 or say "Savings"
Press 3 or say "Loan Accounts"
Press 4 or say "Credit Card"
Account History - Press 2
Account History Menu:
Press 1 or say "Checking"
Press 2 or say "Savings"
Press 3 or say "Loan Accounts"
Press 4 or say "Credit Card"
Press 2 or say "Savings"
Press 3 or say "Loan Accounts"
Press 4 or say "Credit Card"
Share or Loan Withdrawal - Press 3
Share or loan withdrawal menu will vary based on account.
Transfer Funds or Make a Payment - Press 4
Funds Transfer Menu:
Press 1 or say "Transfer Funds Immediately"
Press 2 or say "Payments"
Press 3 or say "Hear Existing Scheduled Transfers"
Press 4 or say "Delete an Existing Transfer"
Press 1 or say "Transfer Funds Immediately"
Press 2 or say "Payments"
Press 3 or say "Hear Existing Scheduled Transfers"
Press 4 or say "Delete an Existing Transfer"
Stop Payment - Press 5
Stop Payment Menu:
Press 1 for stop payment
Press 2 or stop payment inquiry
Press 1 for stop payment
Press 2 or stop payment inquiry
Card Services - Press 6
Credit Union Information - Press 7
Change Pin - Press 8
*Regulations require phone transfers (and certain other non-personal methods) from all share account types, except your share draft checking account, be limited to six (6) per month for each share account type.